CSP Marketing Materials – Asterisk VoIP Server for Azure

CSP Marketing Materials – Asterisk VoIP Server for Azure

This page is for Microsoft Cloud Solution Provider (CSP) partners evaluating, positioning, marketing, and supporting the Skunkworks Asterisk VoIP Server for Azure offer in Microsoft Marketplace.

Offer overview

Asterisk VoIP Server for Azure is a ready-to-deploy communications server environment for organisations that need flexible, standards-based voice infrastructure hosted in Microsoft Azure.

The offer is built on the Asterisk open-source communications framework and supports IP PBX, SIP routing, SIP trunking, IVR, voicemail, conferencing, VoIP gateway, lab, training, and custom telephony scenarios.

Partner positioning

Position this offer as a cloud-hosted Asterisk PBX and VoIP infrastructure foundation for customers that want control over their telephony environment while using Azure for hosting, networking, governance, and operational consistency.

  • Azure-hosted Asterisk PBX and SIP communications server
  • Suitable for SMB, branch, call centre, helpdesk, MSP, training, and proof-of-concept scenarios
  • Attach opportunities for deployment, SIP trunk configuration, security hardening, backup, monitoring, training, and managed support services

Target customers

  • Small and medium businesses modernising voice infrastructure
  • Distributed teams requiring Azure-hosted PBX capabilities
  • Managed service providers building voice services for customers
  • Contact centre and helpdesk teams needing SIP routing, IVR, queues, and voicemail foundations
  • IT training providers and labs needing repeatable VoIP environments
  • Telecom and cloud architects validating hybrid voice scenarios

Common customer pain points

  • On-premises PBX hardware is costly to maintain or difficult to scale
  • Remote and branch users need a cloud-accessible voice platform
  • Teams need a controlled SIP, IVR, and dial-plan environment for development or training
  • Customers want to integrate SIP providers, softphones, IP phones, and custom telephony workflows
  • Security teams need clearer governance over administrative access, firewall rules, and VoIP exposure

Suggested customer pitch

Asterisk VoIP Server for Azure helps customers deploy a flexible Asterisk-based PBX and SIP communications server in Azure. It gives technical teams a faster starting point for VoIP, IVR, voicemail, conferencing, SIP trunking, and custom call-routing use cases while preserving control over telephony configuration and Azure network design.

Discovery questions for CSP partners

  • Do you currently run PBX or SIP infrastructure on-premises?
  • Which SIP trunk provider, IP phones, or softphones do you use?
  • Do you need IVR, call queues, voicemail, conferencing, or call recording?
  • How many extensions and concurrent calls should the environment support?
  • Do you need a production deployment, pilot, lab, training environment, or backup PBX?
  • What are your compliance requirements for emergency calling, call recording consent, retention, and regional data protection?
  • Who will manage security updates, SIP access controls, and monitoring after deployment?

Partner services attach opportunities

  • Azure landing zone and network design
  • VoIP security hardening and firewall rule design
  • SIP trunk and carrier configuration
  • Extension, IVR, voicemail, and dial-plan setup
  • Softphone and IP phone endpoint configuration
  • Backup, monitoring, logging, and operational runbooks
  • User and administrator training
  • Managed PBX and support services

Security and operational guidance

  • Restrict administrative access using Azure network security groups, bastion/VPN access, and least-privilege credentials
  • Limit SIP and RTP exposure to trusted provider and customer networks wherever possible
  • Use TLS and SRTP where supported by customer endpoints and SIP providers
  • Protect against SIP scanning, toll fraud, weak passwords, and exposed management interfaces
  • Monitor authentication failures, registration attempts, call patterns, system health, and patch status
  • Define customer responsibilities for emergency calling, lawful intercept, call recording consent, data retention, and telecom regulations in each operating jurisdiction

Support routing

CSP partners should provide first-line customer engagement for commercial, subscription, billing, and general customer relationship matters. Skunkworks provides support for the Asterisk VoIP Server for Azure offer components, deployment guidance, configuration assistance, and escalation support under the relevant support agreement.

Partner support contact: Raydo Matthee
Email: raydo@skunkworks.africa
Phone: +27 83 380 7950

Support website: https://skunkworks.africa/pages/support

Useful links

Marketplace status

The Microsoft Marketplace listing for Asterisk VoIP Server for Azure is currently being prepared for publication. The public Marketplace listing link will be added here after the offer is published.

Last updated: 29 June 2026