Skunkworks Sage Managed Care & Support Retainer

Monthly Sage managed care and support retainer for businesses that need ongoing help with Sage Accounting, Payroll, HR, Pastel, reporting workflows, user support, and operational administration.

Included Skunkworks services

• Monthly Sage admin support allocation
• Configuration guidance and minor setup changes
• Product, customer, supplier, employee, or user administration support where applicable
• Basic troubleshooting and escalation guidance
• Reporting and process improvement recommendations
• Monthly health check and support summary
• Email or ticket-based support

Commercial recommendation

Sell this after Sage setup, migration, payroll onboarding, HR implementation, or reporting projects to create recurring managed service revenue.

Sage subscription fees, advanced consulting, custom reports, integrations, data repair, bookkeeping, payroll processing, tax advice, and after-hours emergency support are excluded unless scoped separately.